CCTV Wales provides a range of individually designed solutions to the fire and security industry. Serving both the domestic and commercial markets, we bring a dynamic and intelligent approach to the security requirements of our clients.
Our goal is to exceed our clients’ expectations and in doing so become the new benchmark of the electronic security industry. To achieve this we aim to provide outstanding customer service as standard. For example, our enhanced flexibility and accessibility means we can deal with your particular issues and concerns in the most efficient and effective way.
We appreciate that individual clients have their own specific needs that they would like incorporated into their personal security systems. In order to achieve this, our experts work closely with the client to gain a complete understanding of those needs. This allows us to draw on our experience and technical expertise to create a system that is designed to meet your specific requirements.
As well as providing both monitored and non-monitored security solutions to domestic clients, CCTV Wales also creates tailor-made systems for the commercial market. The security solutions we have designed and installed for Arriva Trains Wales, Vale Europe, among others, demonstrates our capability and expertise in meeting the complex needs of a diverse client-base. Our systems are designed to meet customer’s specific requirements, are installed by our own skilled technicians and are NSI accredited. We are NSI Gold certified (NSI.org.uk) and undergo biannual audits that ensure we meet the standard expected by the National Security Inspectorate.
We pride ourselves at CCTV Wales at having staff that are knowledgeable and professional of their role within the company. To ensure we hire the right staff members all our staff undergo a in depth interview process which involves all potential employees being security vetted and background checked. In addition to this and to ensure we provide the best environment for our employees to perform to the best of their ability we are committed to an on-going training program which means all employees are trained in the latest technology and industry standards, all this is to ensure that we as a company are providing the best service we can to our customers.